Duolingo is one of the most popular language learning apps today. Offering an interactive, gamified approach to learning languages, Duolingo has attracted millions of users globally. The app allows learners to study languages through bite-sized lessons that focus on listening, reading, writing, and speaking. But if you’ve found that you no longer need or want your Duolingo Plus or Super Duolingo subscription, Duolingo cancel subscription is the next logical step.
Here’s your complete guide to cancel Duolingo subscriptions and avoid any unwanted charges.
Quick Overview of Duolingo Super Features and Pricing
Before you decide to cancel your subscription, it’s helpful to understand what you’re giving up. Duolingo offers both free and paid versions, each with different features and pricing structures. The free version of Duolingo allows access to all of its language courses, but there are a few limitations, such as ads and a cap on how many mistakes you can make before your “hearts” (which represent your attempts) are depleted.
The Duolingo Super subscription offers the following premium features:
- Ad-free experience: Enjoy uninterrupted lessons without any ads.
- Offline lessons: Download lessons to study anytime, even when you don’t have an internet connection.
- Unlimited hearts: You won’t be limited in how many mistakes you can make during lessons.
- Progress tracking: Advanced tracking tools show you how far you’ve come in your language-learning journey.
- Priority support: Super Duolingo subscribers can expect faster and more efficient customer support.
Pricing of Duolingo Super
The pricing of Duolingo Super is straightforward:
- Monthly Subscription: $12.99 per month
- 6-Month Subscription: $59.99
- Annual Subscription: $99.99
The annual plan offers a significant discount compared to the monthly plan. But regardless of which plan you choose, you can cancel your subscription at any time. If you’re looking to cut costs and prefer to use Duolingo’s free version, canceling your Duolingo Super subscription is the first step.
How to Cancel Duolingo Subscription
If you’ve made the decision to cancel, you’re probably wondering how to go about it. Canceling your Duolingo Plus or Super Duolingo subscription can be done easily, but the method varies depending on whether you’re using an iOS device, an Android device, or the web platform. Below are detailed instructions for each platform.
Cancel Duolingo Subscription on iOS Device
If you’ve subscribed to Duolingo Super through Apple’s App Store, follow these steps to cancel:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Scroll down to find Duolingo in the list and tap on it.
- Tap Cancel Subscription and confirm your decision.
Once canceled, you will still have access to your Duolingo Super features until the end of your current billing cycle. After that, you’ll be downgraded to the free version.
Tips for iOS Users:
- Ensure you’re signed into the correct Apple ID that you used for purchasing the subscription.
- If you don’t see the Duolingo subscription listed, check under iTunes & App Store settings as well.
Cancel Duolingo Subscription on Android Device
For users who subscribed through the Google Play Store on Android, here’s how to cancel your subscription:
- Open the Google Play Store on your Android device.
- Tap the Menu icon (three horizontal lines) in the upper-left corner.
- Select Subscriptions.
- Find Duolingo in the list of subscriptions and select it.
- Tap Cancel Subscription and follow the prompts to confirm.
You’ll still have access to all Super Duolingo features until the end of your current billing period. After cancellation, your access will revert to the free version.
Tips for Android Users:
- Make sure you’re logged into the correct Google account associated with your Duolingo purchase.
- If you face issues with the cancellation process, restarting your phone or reinstalling the Play Store app may help resolve them.
Cancel Duolingo Subscription via Web Browser
For users who subscribed through Duolingo’s website, the process is slightly different:
- Go to the Duolingo website on a browser and log into your account.
- Click on your profile icon in the top-right corner.
- Select Settings from the dropdown menu.
- Under Super Duolingo, click on Manage Subscription.
- Follow the on-screen instructions to Cancel Subscription.
The cancellation will take effect immediately, but you will still have access to premium features until your billing cycle ends.
Managing Your Subscription Through App Stores
For those who subscribed via the App Store or Google Play Store, it’s essential to know how to manage your subscription. These platforms allow you to not only cancel but also modify your subscription if you want to switch plans.
- Apple App Store:
- Open Settings > Tap your Apple ID > Go to Subscriptions > Select Duolingo and manage/cancel the subscription.
- Google Play Store:
- Open the Google Play Store > Tap the Menu icon > Go to Subscriptions > Select Duolingo to manage your subscription.
These platforms also give you options to downgrade, renew, or change your billing cycle for Duolingo Super.
Subscription Billing Cycles and Refund Policy
Understanding Duolingo’s Billing Cycles
Duolingo’s billing cycle depends on the plan you choose:
- Monthly plan: You’ll be billed once a month.
- 6-Month plan: You’ll be charged every 6 months.
- Annual plan: You’ll be billed once per year.
Your subscription will automatically renew at the end of each cycle unless you cancel at least 24 hours before the renewal date. Therefore, if you cancel your subscription and wish to avoid a renewal charge, make sure to act promptly.
Duolingo Refund Policy
Duolingo’s refund policy depends on the platform used for your purchase. Here’s a breakdown:
- Apple App Store: If you’ve been charged and want a refund, Apple typically grants refunds within 30 days of the purchase date. You can request a refund via the Apple support page or contact Duolingo’s customer service for further assistance.
- Google Play Store: Google generally allows you to request a refund within 48 hours of your purchase. If more than 48 hours have passed, the process becomes more complex, but you can still reach out to Google Play support or Duolingo’s customer support for help.
If you’re not eligible for a refund through the app store, it’s still worth contacting Duolingo customer support. In some cases, they might help resolve the issue, especially if you’ve experienced technical difficulties with your subscription.
Post-Cancellation Access Period
Once you cancel your Duolingo subscription, you won’t lose access to your premium features right away. You’ll continue enjoying Super Duolingo features until the end of your current billing cycle.
- Ad-free Experience: You can still use Duolingo without ads for the rest of the billing cycle.
- Offline Lessons: Any lessons you’ve downloaded will remain accessible until the subscription period ends.
- Unlimited Hearts: You can still benefit from unlimited hearts for practice until your billing cycle expires.
After the billing cycle ends, your account will automatically revert to the free version of Duolingo, with ads and limitations on mistakes.
Refund Eligibility Requirements
If you cancel your Duolingo subscription but want to request a refund, there are certain eligibility requirements:
- Apple users: Generally, Apple offers refunds for purchases made within 30 days of the charge. Refund requests must be made directly through the Apple support page.
- Google Play users: Google typically processes refunds within 48 hours. After that, your ability to receive a refund depends on the app store’s policy.
If you are beyond the standard refund period, consider reaching out to Duolingo customer support to explain your situation. While it’s not guaranteed, some users have successfully obtained refunds outside the 48-hour or 30-day window.
Payment Processing Timeline
Once your cancellation is processed, it might take a few days for your payment to be refunded. Here’s a quick look at the expected payment processing timeline:
- Apple: Refunds typically take 5-7 business days.
- Google Play: Refunds usually take 3-5 business days.
- Duolingo Web Subscriptions: Refunds generally take 7-10 business days.
If you’ve waited longer than expected and haven’t received your refund, it’s worth following up with Duolingo customer support or the respective app store’s support team.
Common Cancellation Issues and Solutions
There are a few common challenges users face when attempting to cancel their Duolingo subscriptions. Let’s explore some of the issues you may encounter and how to solve them:
Unexpected Charges
- Solution: Double-check your cancellation date and confirm that it was processed before the renewal date. If you were charged despite canceling, you can contact Apple or Google Play support for assistance, or reach out to Duolingo customer service.
Difficulty Finding the Cancellation Option
- Solution: Ensure you are signed in to the correct account that was used for the original purchase. If you don’t see the cancellation option, try restarting your device or logging out and back in.
Delayed Refunds
- Solution: Refunds can take several business days to process. If you haven’t received your refund within the expected timeframe, follow up with the app store or Duolingo support to ensure the refund is being processed.
Frequently Asked Questions About Duolingo Cancel Subscription
How to cancel Duolingo Plus?
To cancel Duolingo Plus, go to your device’s app store (Apple App Store or Google Play Store), find your Duolingo subscription under Subscriptions, and select Cancel Subscription. You’ll retain access to premium features until the end of your billing cycle.
How do I cancel my subscription for Duolingo?
To cancel your Duolingo subscription, go to your device’s app store (Apple App Store or Google Play Store) or log in to Duolingo’s website, find your subscription settings, and select Cancel Subscription. Your premium features will remain accessible until the end of your billing cycle.
Is Duolingo super easy to cancel?
Yes, canceling Duolingo Super is straightforward and can be done through the Apple App Store, Google Play Store, or Duolingo’s website. Simply follow the cancellation steps, and you’ll retain access until the end of your billing cycle.
Will I get a refund if I cancel my Duolingo subscription?
Refund eligibility for canceling your Duolingo subscription depends on the platform’s policies, such as Apple or Google. Generally, you can request a refund if you cancel within a certain timeframe, but it’s not guaranteed.
Why won’t Duolingo let me cancel my free trial?
If Duolingo won’t let you cancel your free trial, it could be due to a technical issue or incorrect account settings. Try restarting the app or logging in through the correct platform (iOS, Android, or web) to manage your subscription.
Will deleting my Duolingo account cancel my subscription?
Deleting your Duolingo account will not automatically cancel your subscription. You must manually cancel your subscription through the app store or Duolingo’s website to avoid further charges.
Is Duolingo subscription automatically renewed?
Yes, Duolingo subscriptions are automatically renewed at the end of each billing cycle unless you cancel before the renewal date. Make sure to cancel in advance to avoid being charged for the next period.
How to deactivate Duolingo account?
To deactivate your Duolingo account, log in to the website, go to Settings, and select Delete Account under the Account Management section. This will deactivate your account, and you’ll lose all progress and data.
Does Duolingo charge after free trial?
Yes, Duolingo will charge you after the free trial period ends unless you cancel before the trial expires. Be sure to cancel in time to avoid automatic charges for the next billing cycle.
How do I change my Duolingo subscription?
To change your Duolingo subscription, go to your app store (Apple or Google Play) or Duolingo’s website, and select Manage Subscription. From there, you can upgrade, downgrade, or modify your subscription plan.
Conclusion
Canceling your Duolingo subscription doesn’t have to be complicated. Whether you’re using an iOS device, Android device, or the web platform, the cancellation process is straightforward. Just remember to cancel before your renewal date to avoid being charged for another billing cycle. After cancellation, you’ll continue to enjoy premium features until the end of the current cycle.
Should you encounter any issues, don’t hesitate to contact Duolingo customer support or reach out to the respective app store support team for further assistance.
DuolingoExperts, managed by MarkJohan, offers expert insights and tips for mastering languages. A tech-driven platform to enhance your learning experience.